Privacy Policy & Data Processing Agreement

1. Introduction

Placing Trades Ltd. ("Company", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and share personal data when you use our trading automation and AI-driven trade copying platform (the "Platform").

This policy complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Data Controller & Contact Information

Placing Trades Ltd. is the data controller for the personal data we collect. If you have any questions about this policy or how we process your data, you may contact us at:

Email: [email protected]
Registered Address: 3rd Floor, 86-90 Paul Street, London, England, EC2A 4NE

3. Personal Data We Collect

We may collect the following categories of personal data:

• Account Information: Name, email address, username, and contact details.
• Trading Data: Information related to your trading activities, broker accounts, and configurations you set within the Platform.
• Technical Data: IP address, browser type, device identifiers, and log data.
• Payment Information: Billing details (handled securely by third-party payment processors, and not stored by us).
• Communications: Emails, messages, and support inquiries.
• Third-Party Integrations: Data received from linked accounts such as brokers, Telegram, Discord, and TradingView.

4. How We Use Your Data

We use your data for the following purposes:

• To provide, maintain, and improve our Platform.
• To facilitate automated trading execution as per your settings.
• To comply with legal and regulatory requirements.
• To provide customer support and resolve disputes.
• To prevent fraud, security risks, or illegal activities.
• To communicate important service updates.

5. Lawful Basis for Processing

Under UK GDPR, we rely on the following lawful bases:

• Contractual necessity: Processing required to provide our services.
• Legitimate interests: For improving services, security, and fraud prevention.
• Consent: For marketing communications and optional data-sharing.
• Legal obligation: Where required by financial regulations or law enforcement.

6. Data Sharing & Third Parties

We may share your personal data with:

• Service providers: Cloud hosting, payment processors, analytics providers.
• Third-party integrations: Brokers, Telegram, TradingView, or other trading platforms that you connect to our Platform.
• Regulatory authorities: If legally required for compliance with UK financial laws.
• Business transfers: In case of a merger, sale, or company restructuring.

We do not sell or rent personal data to third parties.

7. International Data Transfers

If we transfer your data outside the UK or EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) approved by the UK government.

8. Data Retention

We retain personal data only as long as necessary:

• Account data: Retained while your account is active.
• Trading data: Retained for regulatory and compliance reasons.
• Payment data: Retained for financial record-keeping.
• Support queries: Retained for up to 12 months after resolution.

Upon request, we will securely delete your personal data unless required by law to retain it.

9. Your Rights Under UK GDPR

You have the following rights regarding your personal data:

• Right to access: Request a copy of your personal data.
• Right to rectification: Request corrections to inaccurate data.
• Right to erasure: Request deletion of your personal data.
• Right to restrict processing: Request limited use of your data.
• Right to object: Object to certain types of processing, including marketing.
• Right to data portability: Request transfer of your data to another provider.
• Right to withdraw consent: Withdraw consent for processing where applicable.

To exercise your rights, contact us at [email protected]. We may require identity verification for security purposes.

10. Security Measures

We implement appropriate security measures to protect your data, including:

• Encryption of sensitive information.
• Access controls and authentication mechanisms.
• Regular security audits and vulnerability assessments.

While we take reasonable precautions, no system is entirely secure. You are responsible for keeping your login credentials confidential.